Wholesale-first · Volume pricing on every quote · Written quote in 24 hours
Privacy Policy

What we collect, why, and what we don't do.

Last updated: 22 April 2026

The short version

We collect what's needed to quote, fulfill, and ship orders — name, email, phone, company, shipping address, and any artwork you upload. We don't sell your data, we don't share your artwork with anyone, and we don't run a marketing email machine.

Information we collect

Contact information: name, email, phone, company, and shipping/billing address. Collected when you submit a quote request, place an order, or contact us.

Artwork and project files: logos, vector files, and reference images you upload. Stored to produce proofs, run production, and enable matching reorders.

Order and payment metadata: order details, line items, and high-level payment status. Card details are processed by our payment provider — we never store full card numbers on our servers.

Site analytics: standard pageview information, anonymized IP, browser, and referrer data, used to understand how the site is performing.

How we use it

  • Produce written quotes and digital proofs.
  • Run production, QC, and ship the order.
  • Maintain approved files for matching reorders.
  • Reply to questions and provide order updates.
  • Comply with tax and accounting requirements.

What we don't do

  • We don't sell your information to third parties.
  • We don't share your artwork or project files with anyone outside the studio.
  • We don't add you to a marketing list without your explicit opt-in.
  • We don't store full payment card numbers.

Service providers we use

We rely on a small number of trusted services to run the business: a hosting and database provider for this site, a payment processor for card transactions, a CRM for managing leads, and tracked shipping carriers. Each service receives only the information it needs to do its job.

Your rights

You can request a copy of the information we hold about you, ask us to correct inaccurate details, or ask us to delete your account and associated data (subject to legal record-keeping obligations for completed orders). Email us via the contact form.

Cookies

We use a small number of essential cookies to keep the cart and session working, plus optional analytics cookies to understand site performance. No third-party advertising cookies.

Contact

Questions about this policy? Use the contact form and a real person will reply.